Terms & Conditions

This text outlines the terms and conditions for purchasing products from a website (www.knives.co.uk) operated by Www.knives.co.uk, a company registered in England and Wales. The terms cover various aspects of the transaction process, including product availability, order processing, delivery, returns, and warranties. Here is a summary of the key points:

1. Information about the Company:
  • Www.knives.co.uk operates the website.
  • Contact information, including the registered office and VAT number, is provided.
2. Products:
  • Product images are for illustrative purposes.
  • Packaging variations are possible.
  • Products are subject to availability.
  • Specifications may be amended to comply with regulations.
3. Use of the Site:
  • User activity on the site is governed by the Terms of Service.
4. Personal Information:
  • Personal information is handled according to the Privacy Policy.
5. Customer Categories:
  • Different clauses apply to consumers and business customers.
6. Order Process:
  • The order process includes error-checking.
  • Acknowledgment emails are sent upon order placement, but acceptance is confirmed later.
7. Contract Amendments:
  • Terms may be revised due to various circumstances.
8. Return and Refund (Consumer Only):
  • Consumers have a legal right to cancel within a specified period.
  • Exclusions include custom-made products, perishables, etc.
  • Products must be returned in unused, saleable condition.
9. Title and Risk:
  • Risk passes to the buyer upon delivery.
  • Title is retained until full payment is received.
10. Delivery:
  • Delivery details, including responsibilities and potential charges, are outlined.
11. International Delivery:
  • Delivery to international destinations is subject to additional charges.
  • Buyers are responsible for import duties and taxes.
12. Price and Charges:
  • Product prices and delivery charges are quoted on the site.
  • Prices are subject to change.
  • Pricing errors are addressed before processing orders.
13. Payment:
  • Debit/credit cards, PayPal, and SagePay are accepted.
  • Payment is required in advance.
14. Liability for Invoices (Business Only):
  • Liability for invoices extends to partners, directors, or members of an organization.
15. Manufacturer Guarantees:
  • Some products come with a manufacturer's guarantee.
16. Our Warranty:
  • A 12-month warranty against material defects is provided for certain products.
17. Liability for Businesses:
  • Limited liability for indirect or consequential losses is specified.
18. Liability for Consumers:
  • The company is liable for foreseeable losses resulting from breach or negligence.
19. Events Outside Control:
  • The company is not liable for failures or delays due to events beyond its control.
20. Communication:
  • Communication may be in writing or via email.
21. Age Check:
  • Age verification is required for the sale of knives.
  • The age check process includes verification and age-verified delivery.
22. Delivery Service:
  • Shipments are insured up to a maximum amount.
  • Claims for loss or damage must be supported by proof of value.